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For schools, colleges and universities easy-to-use and robust communication systems are absolutely critical for staying in touch with parents, colleagues, students and the wider community. DVAD is an integrated, single-source communications specialist, with over 30 years of experience working with education providers to help them communicate in.
Our knowledge and expertise means we are best-placed to design and install your phone and IT systems in line with your individual technology plans. We also work in partnership with leading manufacturers, so you can be assured that all your systems are of premium quality and will not let you down.
At DVAD we’re a key supplier to the education sector – working closely with councils across the UK – providing advanced communication and technology services. In particular, we can deliver the telephony support and onsite maintenance needed to ensure the smooth operation of phone systems and lines.
We recognise that all schools, colleges and academies are different, so we work closely with you to create a solution that meets your current and future needs. This can include a wide range of services and solutions.
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Transform your business today with our most popular and highly recommended telecoms services:
Our business call recording solution is designed to enhance your customer service delivery by capturing the content of all telephone conversations and making it available quickly and efficiently.
No one likes being put on hold, but the reality is that over two-thirds of callers will spend some time waiting to speak with someone over the phone. Complete silence or a repetitive beeping sound is simply not acceptable and a sure way of losing valuable callers, perhaps forever.
Video conferencing offers a cost-effective and environmentally-friendly way of uniting your people and partners, as well as better engaging with new and existing customers.
THE CONNEXUS™ APPROACH IS THE DVAD WAY OF WORKING
It is a unique and specially formulated model that’s been developed and evolved over the last 35 years. We assess your needs, present bespoke solutions and provide dedicated support at all times.
Connexus™ combines a world-class product offering with connectivity expertise, delivered in a way that provides you with the voice, data and workplace infrastructure your business needs, now and for the future. Our in house experts designed the Connexus Approach™ to truly understand your business and this is why we are so successful at supporting our clients to evolve in an unpredictable world.
“As part of a major reorganisation of our NHS client’s office space in Harrow, DVAD, who provide the VOIP telephony solution for the office, responded quickly and cost effectively to additional telephony requirements meeting a demanding timescale in an efficient manner. Thank you.”
Tim Pullan, Director, Ingleton Wood LLP
“Dealing with DVAD was a very simple and enjoyable experience. We'd had meetings with other suppliers, and by contrast they were able to instantly recognise our needs and make an appropriate proposal. Crucially all of this was done in a jargon-free manner that was easily understood by the layman. The installation of our phone system was quick, painless and everything worked first-time. The installation engineer was very quick and unobtrusive and also gave us a good basic training session which got us started. Our salesperson Steve was in touch throughout and took care to follow-up afterwards. First class service."
Damien Mullen, Managing Director, Mullen & Mullen
“DVAD have supported the growth of our business since 2004 and currently support our 22 sites from Exeter to Glasgow. Whether it is telephony hardware, security, call monitoring or
relocation of a depot, they have always recommended the right solution for our requirements and
budget”.
Chris Jowett AFI Group of Companies
"We had been approached on numerous occasions by other communication companies suggesting ways of improving our existing Alcatel system, but no other company prior to DVAD offered such a competitively priced upgrade and had such a wealth of knowledge and experience
regarding this particular system."
Jill Sunderland, Personal Assistant, Regent
"We would have no hesitation in recommending DVAD to any company wishing to improve their telephone system."
Jill Sunderland, Personal Assistant, Regent
“Throughout the transition of services from BT Featurenet to DVAD through contact communication we had the confidence that the project was in hand and there was minimal disruption to our service; When any questions did arise we have contacted the operations team who have provided us with clear and concise guidance.”
Sonia Latham, School Business Manager, Flockton CE First School
