No one likes being put on hold, but the reality is that over two-thirds of callers will spend some time waiting to speak with someone over the phone. Complete silence or a repetitive beeping sound is simply not acceptable and a sure way of losing valuable callers, perhaps forever. With this in mind, it is essential you have a high-quality phone hold music and messaging solution that conveys a professional image and keeps your callers occupied.
Not all music tracks and messages on hold are memorable for the right reasons, so it can either have a lasting positive or negative impact – clichés, crackling sound and annoying songs can all have a damaging effect on your callers’ impression of the business. We offer a bespoke solution that ensures you can promote professionalism and the correct company message to your callers.
You can use our mixer to compare music and voice types to achieve the best combination for your business. All our tracks are royalty free, so you will never have to pay anything extra to use the facility.
Transform your business today with our most popular and highly recommended telecoms services:
Our expert and professional business phone systems enable you to never miss a call and stay connected with colleagues, partners, suppliers and customers.
Providing you with peace of mind and ongoing technical support, DVAD offers a range of maintenance packages. We want to make sure that your system keeps working to support your business, plus any required changes can be rapidly actioned so that you are not hindered by technical issues or faults.
Our business call recording solution is designed to enhance your customer service delivery by capturing the content of all telephone conversations and making it available quickly and efficiently.
THE CONNEXUS™ APPROACH IS THE DVAD WAY OF WORKING
It is a unique and specially formulated model that’s been developed and evolved over the last 35 years. We assess your needs, present bespoke solutions and provide dedicated support at all times.
Connexus™ combines a world-class product offering with connectivity expertise, delivered in a way that provides you with the voice, data and workplace infrastructure your business needs, now and for the future. Our in house experts designed the Connexus Approach™ to truly understand your business and this is why we are so successful at supporting our clients to evolve in an unpredictable world.