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Business Phones Leeds

  • Your perfect telecoms partner with over 35 years' experience in the sector.

reliable telephone systems for leeds-based businesses

DVAD is a family-run telecommunications specialist based in West Yorkshire, with over 30 years of experience providing business phone systems and IT solutions. Our longstanding experience and expertise allows us to provide flexible and affordable solutions to companies in Leeds and across West Yorkshire that combine leading-edge technology coupled with quality customer service and support.

We have close working relationships with many leading manufacturers, so we can create advanced solutions, tailored to the individual needs of your business.

Why Choose DVAD for your business phone system and support?

  • Trusted telecoms and IT specialist
  • Tailored systems and solutions
  • Over 30 years of experience
  • Unrivalled maintenance and support
  • Approved partner agreements


What telecom support and services do DVAD Provide?

  • Office and mobile telephone systems
  • Lines and calls
  • Broadband
  • IT support services
  • Data and security solutions

Our team of highly-skilled and knowledgeable consultants and engineers will provide you with all the guidance you need to make a fully-informed decision when selecting the best telecoms solution for your business. We’ll also ensure that, once installed, your business phones and IT systems will continue to function to the best of their ability, through our range of maintenance support packages that provide complete peace of mind.

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enquire today

telecoms Services We Provide at dvad

Allow your Leeds-based business to thrive with our fast, reliable and optimised communications packages. Our flexible solutions will keep your teams connected, whether they’re home or office based.

Telephony Systems

TelephonE Systems

Our expert and professional business phone systems enable you to never miss a call and stay connected with colleagues, partners, suppliers and customers.

Telephone Maintenance

Telephone maintenance

Providing you with peace of mind and ongoing technical support, DVAD offers a range of maintenance packages. We want to make sure that your system keeps working to support your business, plus any required changes can be rapidly actioned so that you are not hindered by technical issues or faults.

Toll Fraud Protection

Toll Fraud Protection

Toll Fraud involves accessing a company’s phone lines and running up huge bills that the innocent company is then left to cover. We use our knowledge to proactively protect our customers from Toll Fraud and continuously monitor and advise on best practices to keep you, your business and your team safe.

Call Recording

CALL
RECORDING

Our business call recording solution is designed to enhance your customer service delivery by capturing the content of all telephone conversations and making it available quickly and efficiently.

Music on hold

Music on
Hold

No one likes being put on hold, but the reality is that over two-thirds of callers will spend some time waiting to speak with someone over the phone. Complete silence or a repetitive beeping sound is simply not acceptable and a sure way of losing valuable callers, perhaps forever. 

SMS Mobile Marketing

SMS Mobile Marketing

With over 95% of all text messages getting read compared to only around 20% of emails, businesses need to be taking SMS seriously as a powerful way of engaging with customers. Most adults now possess a mobile phone, so text message marketing offers an affordable, immediate and flexible communication channel that accomplishes rapid attention and a more personal connection.

Hosted Telephony

HOSTED VOIP TELEPHONY

A hosted VoIP phone system is a unified communication solution that is hosted in the cloud. You can make and receive calls using IP handsets, mobiles or other devices, with the communication delivered via the internet.

Lines and Calls

TELEPHONE
LINES & CALLS

Start saving immediately with our highly-competitive, super-transparent approach to business phone lines and calls. Reducing your costs could not be easier and more hassle free by taking advantage of over 30 years of expertise within the telecoms industry.

Video Conferencing

VIDEO CONFERENCING

Video conferencing offers a cost-effective and environmentally-friendly way of uniting your people and partners, as well as better engaging with new and existing customers. 

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what our customers say

“As part of a major reorganisation of our NHS client’s office space in Harrow, DVAD, who provide the VOIP telephony solution for the office, responded quickly and cost effectively to additional telephony requirements meeting a demanding timescale in an efficient manner. Thank you.”
Tim Pullan, Director, Ingleton Wood LLP

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what our customers say

“Dealing with DVAD was a very simple and enjoyable experience. We'd had meetings with other suppliers, and by contrast they were able to instantly recognise our needs and make an appropriate proposal. Crucially all of this was done in a jargon-free manner that was easily understood by the layman. The installation of our phone system was quick, painless and everything worked first-time. The installation engineer was very quick and unobtrusive and also gave us a good basic training session which got us started. Our salesperson Steve was in touch throughout and took care to follow-up afterwards. First class service."
Damien Mullen, Managing Director, Mullen & Mullen

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what our customers say

“DVAD have supported the growth of our business since 2004 and currently support our 22 sites from Exeter to Glasgow. Whether it is telephony hardware, security, call monitoring or relocation of a depot, they have always recommended the right solution for our requirements and budget”.
Chris Jowett AFI Group of Companies

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what our customers say

"We had been approached on numerous occasions by other communication companies suggesting ways of improving our existing Alcatel system, but no other company prior to DVAD offered such a competitively priced upgrade and had such a wealth of knowledge and experience regarding this particular system."
Jill Sunderland, Personal Assistant, Regent

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what our customers say

"We would have no hesitation in recommending DVAD to any company wishing to improve their telephone system."
Jill Sunderland, Personal Assistant, Regent

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what our customers say

“Throughout the transition of services from BT Featurenet to DVAD through contact communication we had the confidence that the project was in hand and there was minimal disruption to our service; When any questions did arise we have contacted the operations team who have provided us with clear and concise guidance.”
Sonia Latham, School Business Manager, Flockton CE First School

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Cyber essentials certification

IT Services

  • Expert Business IT Support
  • Cyber Security
  • IT Infrastructure & Hardware
  • Expert Business IT Support
  • Cyber Security
  • IT Infrastructure & Hardware
  • Internet Connectivity
  • Disaster Recovery
  • Cloud Services
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Telecoms

  • Telephone Systems
  • Telephone Maintenance
  • Toll Fraud Protection
  • Call Recording
  • Video Conferencing
  • Telephone Systems
  • Telephone Maintenance
  • Toll Fraud Protection
  • Call Recording
  • Video Conferencing
  • Music on Hold
  • SMS Mobile Marketing
  • Hosted VoIP Telephony
  • Music on Hold
  • SMS Mobile Marketing
  • Hosted VoIP Telephony
  • Business Phones Leeds
  • Phone and IT Systems For Schools
  • Telephone Systems For GP Surgeries
  • Educational Equipment
  • Business Phones Leeds
  • Phone and IT Systems For Schools
  • Telephone Systems For GP Surgeries
  • Educational Equipment

Infrastructure

  • Fibre & Data Cabling
  • Electrical Services
  • Fire Alarm Installation & Maintenance
  • Fibre & Data Cabling
  • Electrical Services
  • Fire Alarm Installation & Maintenance
  • Access Control
  • CCTV
  • Access Control
  • CCTV
  • Electrical PAT testing
  • EV Charging
  • Projectors & Interactive Whiteboards
  • Electrical PAT testing
  • EV Charging
  • Projectors & Interactive Whiteboards

Locations

  • IT Support Yorkshire
  • IT Support Leeds
  • IT Support Manchester
  • IT Support Sheffield
  • IT Support Huddersfield
  • IT Support Bradford
  • IT Support Doncaster
  • IT Support Yorkshire
  • IT Support Leeds
  • IT Support Manchester
  • IT Support Sheffield
  • IT Support Huddersfield
  • IT Support Bradford
  • IT Support Doncaster

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Direct Voice & Data record all calls for Compliance, Indemnity and Training purposes.

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