DVAD is a family-run telecommunications specialist based in West Yorkshire, with over 30 years of experience providing business phone systems and IT solutions. Our longstanding experience and expertise allows us to provide flexible and affordable solutions to companies in Leeds and across West Yorkshire that combine leading-edge technology coupled with quality customer service and support.
We have close working relationships with many leading manufacturers, so we can create advanced solutions, tailored to the individual needs of your business.
Our team of highly-skilled and knowledgeable consultants and engineers will provide you with all the guidance you need to make a fully-informed decision when selecting the best telecoms solution for your business. We’ll also ensure that, once installed, your business phones and IT systems will continue to function to the best of their ability, through our range of maintenance support packages that provide complete peace of mind.
Allow your Leeds-based business to thrive with our fast, reliable and optimised communications packages. Our flexible solutions will keep your teams connected, whether they’re home or office based.
Our expert and professional business phone systems enable you to never miss a call and stay connected with colleagues, partners, suppliers and customers.
Providing you with peace of mind and ongoing technical support, DVAD offers a range of maintenance packages. We want to make sure that your system keeps working to support your business, plus any required changes can be rapidly actioned so that you are not hindered by technical issues or faults.
Toll Fraud involves accessing a company’s phone lines and running up huge bills that the innocent company is then left to cover. We use our knowledge to proactively protect our customers from Toll Fraud and continuously monitor and advise on best practices to keep you, your business and your team safe.
Our business call recording solution is designed to enhance your customer service delivery by capturing the content of all telephone conversations and making it available quickly and efficiently.
No one likes being put on hold, but the reality is that over two-thirds of callers will spend some time waiting to speak with someone over the phone. Complete silence or a repetitive beeping sound is simply not acceptable and a sure way of losing valuable callers, perhaps forever.
With over 95% of all text messages getting read compared to only around 20% of emails, businesses need to be taking SMS seriously as a powerful way of engaging with customers. Most adults now possess a mobile phone, so text message marketing offers an affordable, immediate and flexible communication channel that accomplishes rapid attention and a more personal connection.
A hosted VoIP phone system is a unified communication solution that is hosted in the cloud. You can make and receive calls using IP handsets, mobiles or other devices, with the communication delivered via the internet.
Start saving immediately with our highly-competitive, super-transparent approach to business phone lines and calls. Reducing your costs could not be easier and more hassle free by taking advantage of over 30 years of expertise within the telecoms industry.
Video conferencing offers a cost-effective and environmentally-friendly way of uniting your people and partners, as well as better engaging with new and existing customers.