At a technology level, 8×8 delivers best-in-class UCaaS (Unified Communications as a Service) and CCaaS (Contact Centre as a Service) to meet your demands for today and tomorrow. And if you’re ready to shift to the cloud, working with Westcon and 8×8 allows you to serve your customers with a leading cloud solution via the wholesale model, where you own the relationship with your customer.
Too many tools, not enough collaboration.
70% of companies are using between two and five different communication providers, while 22% are using more than six. And 47% are not happy with the ease of use. (8×8 Market Research conducted by Hanover Research).
A single solution
With 8×8 you get voice, video, chat and contact centre capabilities supported within the same core cloud platform, with 67% of 8×8’s customers using both UCaaS and CCaaS together.
8×8 X Series plans allow customers to reduce risks and costs associated with multiple vendors, enabling everyone to work more naturally and every business to be more successful.
Voice, video, chat and contact centre capabilities in one platform, avoiding the inefficiency and risk of managing separate applications and multiple vendor solutions.
Perfectly matched to the increasingly agile needs of the modern workplace, allowing quick and intelligent collaboration across any channel.
Deployment is easy, ensuring that each user has the exact functionality needed, while tiered pricing and simplified administration help lower total cost of ownership.
Gain valuable insight into the effectiveness of your internal and external communications to maximise operational efficiency and deliver optimum business results.