When it comes to business telephone systems, most businesses today use a traditional Private Branch Exchange or PBX as it is also commonly known.
A reliable and efficient phone system that links incoming calls to the required extension of phone line, a traditional PBX system can involve the installation of costly equipment and requires ongoing maintenance.
With the rapid development of telecoms technology in recent years, companies are now able to switch to Voice over Internet Protocol (VoIP) technology and take advantage of hosted PBX systems.
Perceived to be more reliable and cost-efficient than traditional telephony, VoIP delivers telephone calls over the internet. By using this technology and remotely accessing a hosted PBX in exchange for a monthly fee, companies avoid the maintenance worries of managing their own system.
For more information on the benefits of hosted phone system solutions, read our blog article.