Highlighting their commitment to excellent customer care, telecommunications provider Direct Voice and Data have been awarded Avaya’s prestigious “Partner in Customer Excellence” designation.
The Avaya Partner in Customer Excellence scheme rewards partners who achieve highly in customer satisfaction surveys. Customer satisfaction is a key element in determining partner level status and Avaya’s initiative recognises those that achieve consistently high scores and go the extra mile.
Yorkshire business phones and IT systems providers, Direct Voice and Data, have been an authorised partner and supplier of Avaya business telephones for many years. Through a team of highly skilled and experienced consultants and engineers, the Huddersfield based company offers tailored communications solutions to businesses throughout Yorkshire and the North.
On receiving Avaya’s Partner in Customer Excellence award, Direct Voice and Data’s Managing Director Dave Henderson said, “We have enjoyed a successful working relationship with Avaya business telephone systems for many years and greatly value the support they provide to us as a channel partner. To receive the status as an Avaya Partner in Customer Excellence is a great honour and is testament to the hard work and commitment of our customer support teams.”