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Expert IT Support

  • Reliable it support from our team
  • of trusted engineers.

Choose the right IT support package for your business

DVAD understands that business IT systems are a critical aspect of any modern company or organisation and most would struggle to operate effectively without the hardware and software that makes up their technology infrastructure.

We pride ourselves in offering tailored IT support that is proactive, cost-effective and delivers total peace of mind. Our aim is to develop a close working relationship with you, so we can understand your specific requirements. This partnership approach allows us to guide and assist our customers with all their IT needs.

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Choose the right IT support package for your business

Our IT Support Matrix allows you to select the level of response and support you want – from ‘here when you need us’ to the most comprehensive and fastest service available. With reliable software and hardware support, and ongoing proactive network monitoring and maintenance, you will be able to concentrate on running your business.

  • Support Experts – We have a Microsoft-accredited IT team to handle all your issues from minor PC support problems to major server and network issues.
  • Remote Support – specialist remote access software enables us to see what is on your screen and take control of your device to correct problems.
  • Live Monitoring – We monitor your system, including back-ups and internet connections, making adjustments to ensure the efficiency and reliable performance of your network solution.
  • Complete Budget Control – We give you the ability to predict and manage your IT support and network maintenance costs without any unexpected or unplanned charges.
  • Risk Reduction – Ongoing health checks, network maintenance and preventative measures allows us to minimise the risk of any problems developing and troubleshooting potential issues.
  • Simple Switch – We will manage any transfer from another IT company on your behalf with minimal disruption and take all the hassle off your desk.

For more information, please call:

0800 84 999 84

Recommended Services

Transform your business today with our most popular and highly recommended IT services:

IT hardware
& infrastructure

DVAD will work with you to develop and implement a technology infrastructure. We professionally-design, install and manage your entire computer network and business server, without disruption, so you can concentrate on running your day-to-day activities, hassle-and stress-free.

Cloud
Services

The on-demand nature of cloud computing for business means that on-site servers and IT infrastructure can quickly and easily be moved into a secure and cost-effective virtual space. As a result, data and applications are then delivered via the internet to your computers and devices. This is particularly beneficial to small businesses or those with smaller sites, as well as organisations with many mobile, remote and home-based workers.

Disaster
Recovery

Ensuring it is business as usual, even in the event of the unexpected, should be a priority for any company. Working closely with you to understand the most critical elements of your infrastructure, we can use our experience and expertise to create an IT plan that includes the highest levels of data back-up and disaster recovery.

THE CONNEXUS APPROACH

THE CONNEXUS™ APPROACH IS THE DVAD WAY OF WORKING

It is a unique and specially formulated model that’s been developed and evolved over the last 35 years. We assess your needs, present bespoke solutions and provide dedicated support at all times.

Connexus™ combines a world-class product offering with connectivity expertise, delivered in a way that provides you with the voice, data and workplace infrastructure your business needs, now and for the future. Our in house experts designed the Connexus Approach™ to truly understand your business and this is why we are so successful at supporting our clients to evolve in an unpredictable world.

Request A Brochure
Accredited in-house support
Understand customers’ business needs
Bespoke solution designs to meet customer needs
Project managed installation
what our customers say

“DVAD came in to discuss our IT network, they quickly identified areas that could be improved and swiftly implemented the changes required. Since being with them we have had brilliant customer service and our IT network is quicker than ever.”
Dave Croft, Managing Director, D2 Bearings

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what our customers say

“DVAD have supported Standard Wool for over 20 years. It is refreshing to work with a company that takes its time to understand your business and ensure that potential solutions are targeted, matching both technical and budgetary requirements, all backed up by friendly and professional staff.”
Martyn Wren, IT Manager, Standard Wool

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Our Partners

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